Information Technology Group

New Service Request Form

To improve our services, we have launched a new ITG Service Request form.  To access it, just follow the link on the right hand side of

The form does require you to login with your UT EID first.


ITG Service Desk


ECJ 1.226

301 Dean Keeton

Austin, Texas 78712

Hours: Mon-Fri 8 a.m.-noon; 1-5 p.m.

Enabling Student Accounts

Students need to enable their EIDs to access Engineering labs and 4GB of data storage.

Enable your account

Setting up VPN

Many of our services require the use of VPN. Instructions for setting up VPN are available on the ITG Wiki