Information Technology Group

New Service Request Form

A new Service Request submission form has been added to the ITG website.  After submitting your request the new form will notify you by email when your ticket is created and again when your request has been resolved.

If you have any questions about submitting a Service Request please contact our ITG Service Desk.

ITG Service Desk


ECJ 1.226

301 Dean Keeton

Austin, Texas 78712

Hours: Mon-Fri 8 a.m.-noon; 1-5 p.m.

Setting up VPN

Many of our services require the use of VPN. Instructions for setting up VPN are available on the ITG Wiki